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Lovings heating & cooling starstarstarstar3.9 / 5

24 Total Reviews Lovings heating & cooling 219-531-7570$2593 Hamstrom Rd , Portage IN



Lovings heating & cooling

Lovings heating & cooling /files//lovings-logo.png$219-531-75702593 Hamstrom Rd , Portage IN
Lovings heating & cooling /files//lovings-logo.png219-531-7570$2593 Hamstrom Rd , Portage IN starstarstarstar 3.9 / 5 | 24 Total Reviews

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Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Brought in our portable A/C unit because it needed to be drained every other day. Up to now it would only need draining once a season. Did not hear from them for a week so I called to inquire and was told, “The other guys has to look at it too”. Got a call the next week from Tom stating, “I’ve had it plugged in for 3 hours and it runs good”. Told him that was not the issue and explained again why we brought it in. Suggested it needed a cleaning or new float possibly and he said ok. Within 1 minute I got a call saying my unit was ready. I asked what was done and if it was cleaned and was told, I don’t know. Picked it up that next Saturday and let them know I wasn’t happy paying $53.50 to just plug it in for 3 hours. The girl at the shop could have cleared less. Took my credit card and basically ignored my concern. I went to load it in my car, by myself, and it leaked all over me. They didn’t even bother draining it. Got it home and drained it and took off the back cover and it was dirty. They didn’t touch anything. They advertise. “If we can’t fix it there is no service fee”. HA. I brought it to them and they charged me $50 for doing absolutely nothing. Go elsewhere!!!!! "
from Valparaiso , IN on June 22nd, 2019
star
5 (1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Brought in our portable A/C unit because it needed to be drained every other day. Up to now it would only need draining once a season. Did not hear from them for a week so I called to inquire and was told, “The other guys has to look at it too”. Got a call the next week from Tom stating, “I’ve had it plugged in for 3 hours and it runs good”. Told him that was not the issue and explained again why we brought it in. Suggested it needed a cleaning or new float possibly and he said ok. Within 1 minute I got a call saying my unit was ready. I asked what was done and if it was cleaned and was told, I don’t know. Picked it up that next Saturday and let them know I wasn’t happy paying $53.50 to just plug it in for 3 hours. The girl at the shop could have cleared less. Took my credit card and basically ignored my concern. I went to load it in my car, by myself, and it leaked all over me. They didn’t even bother draining it. Got it home and drained it and took off the back cover and it was dirty. They didn’t touch anything. They advertise. “If we can’t fix it there is no service fee”. HA. I brought it to them and they charged me $50 for doing absolutely nothing. Go elsewhere!!!!! "
from Valparaiso , IN on June 22nd, 2019
star
5 (1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Had a serviceman come out to repair my gas hot water heater. The hot water heater was unable to stay lit. This is a Richmond water heater. The serviceman said the problem was the thermocouple! However he could not fix it because he did not carry that part for a Richmond! He recommended that I call Richmond or a plumbing outfit called Willard for the thermocouple. The serviceman said he would install it if i could get it! I called Willard for that part, Willard did not carry that part. Now started to think i needed my hot water fixed, now that should be the sericeman job to find that part to get it fixed! I still had to pay a $89 service charged! I called another heating and cooling outfit found a supplier for the thermocouple and within hours had the water heater working again! "
from Portage, IN on March 2nd, 2019
star
5 (1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Buyer beware. These people ripped off my 75 year old dad. His furnance went out. It was a ignighter switch (a $30 part). They charged him $150 for the part, and they did not even have the full part. They had to splice into the plug of the old one. This was a $30 dollar part and a ten minute fix. They told my dad his final bill was $287 dollars. That is highway robbery. I will be telling all my friends (and I have a lot) about these guys. Its a real shame that big companies jack the price up on you on weekends. They know there is know where else for you to turn when u have no heat. Sometimes im embarrassed to admit im American. Just watch out before you call these guys. "
from Chesterton, IN on January 28th, 2018
star
5 (1 / 5)
"I'm sorry that you feel that way, we haven't survived 30+ years of business by ripping people off as you claim. Our tech was dispatched on a sunday (which is a $20 charge over our standard trip charge & diagnosis) and responded in a very quick manor to the call, which he then found that the igniter that was purchased elsewhere by someone else was the incorrect part. Recognizing he didn't have the exact igniter with the plug end needed our tech spliced the plug (which isn't an uncommon practice with ignitors, many replacements come with the ceramic wire nuts to do so as many manufactures use the same style but a different plug end) so that your 75 year old father could have heat for the night, with the intention to return the next day or at the earliest convenience of your father and replace it with the correct part that didn't require a splice. With the $287 the breakdown would be this, $109 for the trip & diagnosis & $178 for the part, installation & also includes the 1 year warranty that we offer on repaired parts. We do not raise our prices for the parts, labor etc, the only price adjustment is for the trip charge & diagnosis which is only $20. Furthermore, we never pressure anyone into choosing to go ahead with a repair, as it is always able to be declined if the individual feels the price is not to their liking. "
- Lovings heating & cooling
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Called service number for appliances.....you said you serviced Maytag washers....your tech charged us $89.00 and did absolutely nothing because it was evident he knew nothing about my washer. I guess you should stick to heating and cooling which I hope this tech knows more about....very unsatisfied."
from Valparaiso, IN on November 2nd, 2017
star
5 (1 / 5)
"Please email me more information on this, our policy is, if we can’t service it we don’t charge a service call. However your address states Wisconsin which we obviously don’t service being located in Indiana. Our email is lovingshvac@gmail.com"
- Lovings heating & cooling
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN 219-531-7570"Check out my review on YELP.com. This company charged us $217 for a repair on our fridge/freezer THAT WAS NEVER DONE. The technician was a complete jerk & RIPPED the back panel off the freezer while losing a screw to it which we later found in a coffee cup we were drinking from. He 1st said he would by-pass the defrost thermostat & charge us $120. When it came time for the bill, he said he replaced the thermostat & ended up charging us $217. This was in April. Within a month or so the freezer began to ice up like never before. I called in September to try & resolve the issue. They said too much time had passed. Well I took the back panel off the freezer myself, which only consisted of 4 screws (WOW, WHAT HARD LABOR!), only to find that the tech in fact by-passed the thermostat. NO DEFROST THERMOSTAT WAS IN THE FREEZER. Instead of standing by their work, Lovings only defended their company with no care for my satisfaction. The game is up Lovings! I know you didn't replace that thermostat & only defrosted the freezer & defrauded us! By the time the freezer would ice up again you could say what you told me & state too much time had passed. Well DUH! It takes time for it to ice up again. So basically we paid Lovings Appliance Repair $217 to defrost our freezer! SHAME, SHAME, SHAME ON YOU LOVINGS!"
from Chesterton , IN on September 13th, 2017
star
5 (1 / 5)
"Our records indicate that the defrost thermostat was replaced, for a kenmore refridgerator with the part number of 253.74223700 & the last four of the serial number is 2589. The $120 was for the thermostat & installation, the service call was $89 dollars & tax was $8.40 for a total of $217.40. Your comments state that it began icing up a month after, why weren't we called or notified during that time period so that we could look to see what the issue was. Calling 5 months later doesn't seem off to you? We're sorry for the issues, but the unreasonable reaction to this is unwarranted. We guarantee our repairs for a free of charge recall for a month period & the owner has extended that as well on a case similar to this. "
- Lovings heating & cooling