Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"Get conflicting prices from the office and the technician. Tech charges more on the job than what the office quotes. When you call to discuss, manager will not call back. You must call back several times to talk to manager and they are very unhelpful and very very unfriendly. They charge different amounts and have had this issue several different times. Please avoid this company and go somewhere else!!! Save yourself time, money, and respect. Would give 0 stars if possible!!!!! Sent away tech because price was way more than quoted yet they still charged us, and they did no work!!!" J . L from Chesterton , IN on August 8th, 2023
5(1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"I'm guessing the business is good cause they didn't have time to give me an estimate. George completely blew us off on an appointment to get a quote for a furnace/ac replacement. No curtesy call, no reschedule just a complete blow off. I will spend my money elsewhere. I was a guaranteed sale. " J . S from Westville, IN on June 26th, 2023
5(1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"Had a tech come diagnose my A/C unit. When asked if it would be a repair or replace, he declined to offer any answer. Instead, he told me I needed to schedule ANOTHER tech to come out days later. Meanwhile, my family was roasting! So, I take another day off work and that tech is too scared to just tell me I need a new unit. I had to basically drag it out of him. So, my house and both rental properties are now in the capable hands of Summers. Just had a high-end Amana installed with damper motors and all that, and I'm loving it! As a parting shot of Lovings' complacent service, they won't let me cancel my club membership over the phone, stating that they need a signature. Funny, I am able to conduct transactions in the hundreds or thousands over the phone, but their measily $16 dollar grift requires a visit. No problem... Im going to rip the biggest fart when I get there to sign off. " J . W from Chesterton, IN on May 27th, 2021
5(1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"Had a serviceman come out to repair my gas hot water heater. The hot water heater was unable to stay lit. This is a Richmond water heater. The serviceman said the problem was the thermocouple! However he could not fix it because he did not carry that part for a Richmond! He recommended that I call Richmond or a plumbing outfit called Willard for the thermocouple. The serviceman said he would install it if i could get it! I called Willard for that part, Willard did not carry that part. Now started to think i needed my hot water fixed, now that should be the sericeman job to find that part to get it fixed! I still had to pay a $89 service charged! I called another heating and cooling outfit found a supplier for the thermocouple and within hours had the water heater working again! " F . P from Portage, IN on March 2nd, 2019
5(1 / 5)
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"Buyer beware. These people ripped off my 75 year old dad. His furnance went out. It was a ignighter switch (a $30 part). They charged him $150 for the part, and they did not even have the full part. They had to splice into the plug of the old one. This was a $30 dollar part and a ten minute fix. They told my dad his final bill was $287 dollars. That is highway robbery. I will be telling all my friends (and I have a lot) about these guys. Its a real shame that big companies jack the price up on you on weekends. They know there is know where else for you to turn when u have no heat. Sometimes im embarrassed to admit im American. Just watch out before you call these guys. " R . S from Chesterton, IN on January 28th, 2018
5(1 / 5)
"I'm sorry that you feel that way, we haven't survived 30+ years of business by ripping people off as you claim. Our tech was dispatched on a sunday (which is a $20 charge over our standard trip charge & diagnosis) and responded in a very quick manor to the call, which he then found that the igniter that was purchased elsewhere by someone else was the incorrect part. Recognizing he didn't have the exact igniter with the plug end needed our tech spliced the plug (which isn't an uncommon practice with ignitors, many replacements come with the ceramic wire nuts to do so as many manufactures use the same style but a different plug end) so that your 75 year old father could have heat for the night, with the intention to return the next day or at the earliest convenience of your father and replace it with the correct part that didn't require a splice. With the $287 the breakdown would be this, $109 for the trip & diagnosis & $178 for the part, installation & also includes the 1 year warranty that we offer on repaired parts. We do not raise our prices for the parts, labor etc, the only price adjustment is for the trip charge & diagnosis which is only $20. Furthermore, we never pressure anyone into choosing to go ahead with a repair, as it is always able to be declined if the individual feels the price is not to their liking. " - Lovings heating & cooling
Lovings heating & cooling /files//lovings-logo.png$2593 Hamstrom Rd , Portage IN
219-531-7570"Called service number for appliances.....you said you serviced Maytag washers....your tech charged us $89.00 and did absolutely nothing because it was evident he knew nothing about my washer. I guess you should stick to heating and cooling which I hope this tech knows more about....very unsatisfied." V . N from Valparaiso, IN on November 2nd, 2017
5(1 / 5)
"Please email me more information on this, our policy is, if we can’t service it we don’t charge a service call. However your address states Wisconsin which we obviously don’t service being located in Indiana. Our email is lovingshvac@gmail.com" - Lovings heating & cooling
